A.M. Best Downgrades Rating of Church Mutual Insurance

I missed this story when it originally ran on May 28, 2010, but it was pointed out to me by a former Church Mutual agent:

A.M. Best Co. has downgraded the financial strength rating to A (Excellent) from A (Superior) and issuer credit rating to “a ” from “aa-” of Church Mutual Insurance Company (Church Mutual) (Merrill, WI). The outlook for both ratings has been revised to stable from negative.

The rating actions reflect the sharp decline in Church Mutual’s reported underwriting performance in 2008, 2009 and through first-quarter 2010, driven primarily by competitive market conditions and significant catastrophe-related losses recorded in these years. As a result, Church Mutual’s underwriting results and operating performance measures have deteriorated to levels that are no longer reflective of a Superior-rated company.

Church Mutual recorded an underwriting loss of $24.2 million in 2009, following an underwriting loss of $26.9 million in 2008. In addition, the company reported an $11.1 million underwriting loss in first quarter 2010. Church Mutual’s catastrophe-related losses were driven by losses associated with the high frequency of weather-related events in 2008 and 2009 and the severity of Hurricane Ike in 2008.

The rating actions also consider A.M. Best’s concern that Church Mutual’s operating earnings will not return to historical levels, given the ongoing challenges the company faces to improve underwriting results over the near term due to the competitive environment in its specialty niche market and its continued exposure to weather-related losses. Additionally, given the magnitude of Church Mutual’s catastrophe-related losses in recent years, in addition to the high level of investment losses posted in 2008, A.M. Best remains concerned with management’s overall risk management.

From personal experience I can tell you that Church Mutual was almost paranoid about maintaining their A+ Superior rating, and agents were instructed to make that a regular selling point against the opposition (not that most customers really cared). At that time I think they'd had the rating for almost 50 years.  One year we had to practically shut down all new policy production by September because they were afraid their reserve situation and A.M. Best rating would be imperiled if we put too much business on the books.  Things must have really begun to go south if they were finally downgraded.

I guess they don't have to worry about that anymore.

I left the business in 2007.  Things started going bad in 2008 and 2009.  Just sayin'.

Online Backup Programs

In a recent article on PCMAG.com we read a few frightening statistics:

1) Of the 700 million computers in the world, about 10% will crash each day.

2) 50% of the business who did not have a back up of their files will never reopen in the event a main computer or server crashes.

3) Only 6% of internet users actually back up their data on a daily basis.

The best way to avoid becoming one of the tragedies is to invest in an Online Backup program. For home use there are a number to choose from such as Mozy, Carbonite, IDrive, MiMedia, Norton Online Backup, SOS Online Backup and others. Presently they are easy to setup and once in operation they will all automatically backup any changes you make to your computer's files without you having to do a thing.

Depending on the size of your computer's hard drive and the speed of your Internet access, the initial backup can take some time. It can range from a few hours, to days or even a full week. If you have a lot of digital photographs on your computer, you could be looking at a week or so for the initial backup. But once the initial backup is established, the Online Backup will do incremental backups only on files which have changed or new files added since the last backup. Those incremental backups will run fairly quickly. Before deciding if Online Backups for home or business are for you, consider what the ramifications would be if you lost all of your personal photos or all of your business records in a computer crash.

Winterize Your Outside Faucet

Disconnect your outdoor hoses from their outdoor faucets before it gets too cold. We have already had the first freeze warning for Fall 2010, so if you have not done so, now is a good time to disconnect your outdoor hoses from their outdoor faucets and store the hoses away. If you fail to do this, you run the risk of the water in the attached hoses freezing and cracking the water pipes going into your house. In the Spring when you turn on the hose you could have substantial water damage in your home from the cracked pipes.

Be Cautious When Driving in Fog

Now that the weather has turned wet and cold, drivers need to be more cautious then ever when traveling on roads and highways. Wet roadways, combined with the colder temperatures, means you could encounter heavy fog, and road surfaces will be more slippery, especially in shaded areas. Visibility goes down and gives drivers less time to respond to something in the road ahead. Fog can be the most visually limiting driving condition you face.

Tips for Driving in Fog:

 

• Take all fog-related weather warnings seriously. They are there for a reason!

• Turn off the radio and open your window a little to listen for car horns or engines. You may hear something before you see it.

• Turn on wipers, defroster and low-beam headlights. Never use high beams, as they only light up the fog and make seeing more difficult. Moisture in the air can accumulate quickly on the windshield, so adjust your windshield wiper speed and defroster fan as needed.

• Slow down! Pay close attention to the road ahead, increasing the distance between you and the car in front of you from two to five seconds. In case they have to slam on the brakes, you want to avoid a collision. It doesn’t matter what the posted speed limit is, slow it down and be ready to stop at a moment’s notice.

• Use your fog lights. If you have fog lights, use them. They help with site distance, since they're mounted lower and illuminate more of the road surface. Yellow fog lights work better than white fog lights, as they don't reflect off the fog as brightly.

If it gets too foggy and conditions are too dangerous, it’s best to stop at a rest area or exit the road and go to a protected area. If there is no exit readily available, pull safely off to the right side of the road and turn your emergency flashers on. Once conditions improve, then continue cautiously on your way.

Insurance Term: "Underwriter"

When discussing insurance, whether in the news or with your own insurance agent you hear the term “Underwriter”. I thought that with this blog post I would tell you a little bit about what an underwriter does in the property and casualty insurance world and tell you where there name comes from.

An underwriter is a person who works for a financial institution, and for this blog we will specifically talk about a property and casualty insurance company. The underwriter’s job is to assess risk and determine if an individual or business is eligible for the insurance company’s products and what pricing they will receive. They pour over the data give them by either you the customer, your insurance agent, other third party data sources and/or the historical data of your account to help them come up with their decisions.

So where does the term “Underwriter” come from? Back in the late 1600’s groups of merchants, investors and sea captains gathered at a little coffee shop in London owned by a man named Edward Lloyd. Between sips of Ed’s coffee the merchants who had a large cargo of goods to ship overseas would sit down with business investors and ask them to give some kind of financial backing if something happened to their cargo of goods while being shipped. Investors would agree to pay for the lost cargo if the ship didn’t make it to its destinations but required a fee or premium from the merchant for taking on this possible loss. Eventually the merchants started to post on the walls of Ed’s coffee shop the amount of backing they needed for their shipment. The investor would then come and writer their name under the request and there the contract was bound. The fact that the investor wrote “under” the request is key because there is where they came up with the term “Underwriter”.

One other item to note; does the named Lloyd sound familiar? Edward Lloyd’s coffee shop was the birth place of Lloyd’s of London.

Products and Completed Operations Hazard

If you manufacture, sell or distribute a product, there is a possibility that the use of the product could cause bodily injury. The example everyone thinks of is a stepladder. Next time you are at the home improvement store take a look at all the warnings that ladder manufactures put on their product. Who really needs to be told not to stand on the top rung of a ladder? But, it is because of the product liability hazard that manufacturers feel it is necessary to include so many warning with their products. Even if you are not the manufacturer, and simple sell someone else’s products, you could still be liable.

The second part of this coverage is completed operations coverage. If you install or repair products such as a heating system, you could be negligent should damage be caused by your work after you work is done. Let’s say that you installed a new furnace in a restaurant, and later that day a fire ensues. The fire marshal determines that product literature that was left inside the furnace caught fire further melting a plastic cover causing black smoke to spread throughout the premises. The business had to close until repairs and cleanup could be completed. A substantial amount of money was lost and the cleanup was in the thousands of dollars.

Both of the situations cited above would be covered if your policy includes products and completed operations coverage. Not sure if your package includes this coverage; give us a call to review.

Insurance Score, What is it?

When it comes to figuring out what premium an insurance company is going to charge a person to insure them, there are a lot of factors. On a homeowner it depends on the year the house was built, where the home is located, what kind of construction is the house, etc. On auto insurance it was based on age of the driver, type of vehicle, how much you drive the car, what type of limits and deductibles you have, etc.

A number of years ago a new factor was added to this list for both home and auto insurance called insurance score. An insurance score helps insurance companies determine the future likelihood of auto or home claims. The insurance score takes into account two major categories. The first is your past claims history, meaning what claims have been reported and paid by the home and/or auto insurance company.

The second is your financial behaviors. By financial behaviors they mean things like your current outstanding debt, how much credit history you have, how often you pay or not pay bills on time, have you ever foreclosed or declared bankruptcy, how often do you apply for credit card or other loans. It does not factor in, however, your age, race, income level, marital status, etc.

So what does this insurance score do to your insurance premiums? Well, if you have a good insurance score, companies give you a break on pricing because they feel you are less likely to have insurance claims and therefore should be paying less in insurance premiums. If you have a poor insurance score, then they may charge debits to your insurance premium which can then cause your premium to increase. As mentioned earlier, insurance companies feel that if your insurance score is poor then you are more likely to have claims and therefore you should pay a higher premium.

This is great news for those with good insurance scores but bad news for those with poor scores. So, it is important to stay on top of your financial behaviors, not only so you can get a good credit score and better loan rates but also so that you can have a good insurance score and have better insurance premiums. It is important to make sure you monitor your bill paying, keep outstanding debt to a reasonable level and just have a good overall credit history.

One final thought, Fey Insurance Services is not a big fan of insurance scores but it is something that all insurance companies are using. The main reason we are not a big fan of insurance score is that there is no way to inform a customer exactly why their score is what it is. Your credit score is a big factor in determining the insurance score, and it is private information. We prefer methods all parties totally understand. However, as mentioned previously, all insurance companies are filed with the states to be able to use these scores so it is out of our control. We can simply keep you educated on how it can affect you and make you aware of the factor.