Safe Travels this Holiday!

The Holidays are in full swing and with Christmas just a couple of days away; many have already started their Holiday travels. Being the insurance people that we are, here are a few tips for a safe and secure season of travel.

1) Make your home seem like someone is still there. You can do this several ways. Leave your front and back porch lights on so that at night your house is lit up. Ask a neighbor to collect your mail while you are gone so it doesn’t stack up. You can also ask the post office to hold if for you until you get back. Another way to make it look like you are home is to ask a neighbor to pull in and out of your driveway at some point if it snows giving the appearance that you have been in and out of your house.

2) Don’t show off to the Facebook world that you are on vacation. I know this can be tough for some but letting everyone know you are out of town on Facebook can be dangerous. We recommend waiting until you get home from your trip before you post vacation pictures.

3) Car travelers should be prepared for heavy snow at all times. The best way to do this is to make sure you have extra blankest, windshield washer fluid, ice scrapers and even a small shovel. You never know when you might need any of those things. Also, be sure to have your phone charged during the trip so that you have it in case of an emergency.

4) Don’t skimp on heat in your home: This time last year our big recommendation in our “Traveling Over the Holiday” blog article was to keep the heat in your house at a reasonable level so your pipes don’t freeze. Again, we recommend this.

Those are just a few simple tips. We here at Fey Insurance hope you have a wonderful Holiday and Merry Christmas!

Driver Alert: Washington's New "Emergency Zone Law" Increases Safety Zone for Emergency Vehicles

Drivers must slow down and move over for Emergency vehicles.

Washington state's "Emergency Zone Law", which takes effect on January 1st, is even more stringent than the existing "Move Over Law", which has been on the books since 2007.

The new law creates a 200-foot zone around stationary emergency vehicles that have their lights activated. This includes Medic One, fire engines, police cars, tow trucks and even Department of Transportation vehicles.

The reason for the increased safety zone is to protect first responders. Fines for speeding in these zones will double, and tickets for failing to slow down and move over will also double, from $124 to $248.

Currently, the "Move Over Law" requires motorists traveling on a road with at least two lanes in their direction to move over one lane from the shoulder when approaching an emergency vehicle with its lights activated. Drivers are also required by law to slow down and proceed with caution.

On roads with one lane in each direction, motorists must slow down and pass to the left of the emergency vehicle if it is safe to do. But, they must yield the right-of-way to all oncoming traffic before proceeding.

The new law has similar wording, but increases the safety zone in front and behind active emergency vehicles to 200 feet, and doubles the fine for failing to slow down or move over.

The increased safety zone was voted into law due to the injuries and fatalities suffered by emergency personnel by drivers who failed to yield or give a wide berth to emergency vehicles. Recently, a couple police officers responding to a disabled vehicle were injured when they had to jump off the road to avoid being hit by an inattentive driver. In another recent case, a tow truck driver was killed while tending to a disabled vehicle on the southbound lanes of Interstate 5.

Between April 2009 and December 2010, the "Move Over Law" has resulted in 2,940 drivers being warned by Washington State Patrol officers, with 592 tickets issued.

This law increases the safety zone around emergency vehicles, and is likely to result in more citations in an effort to reduce the injuries and fatalities suffered by police, medics and tow truck drivers while they're trying to do their job.

Please slow down and make sure you give these workers plenty of room when approaching them on the road. If not, you're looking at a hefty fine beginning January 1.

Sources: Washington State Patrol, Seattle Times

Business Medical Payments

Your business liability policy covers you for claims due to your negligence. Medical payments coverage provides payment for bodily injury to third parties that occur on the premises you own or rent as a result of your operations regardless of negligence.

The rationale for this coverage is insurers believe an injured party is less likely to sue you if they receive prompt payment for their medical expenses. Medical payments coverage expedites payment to an injured party without their having to sue.

A relatively high medical payments limit chosen by you might reduce the chances of a minor claim escalating into a lengthy and expensive claims process.

For claims that might be larger than your chosen medical payments limit, the liability portion of your policy would apply if it were determined that you were negligent. Regardless of your fault the commercial liability policy will provide a defense if you are sued by a third party, even if the claim is groundless.

Holiday Travel by Car Takes a Little Planning

With Christmas and New Year’s both falling on the weekend this year, the holiday season will be more of a challenge than usual. With airfares more expensive, and the security at airports at unprecedented levels of intimacy and aggravation, you might be set on getting to Grandma’s house by automobile this year.

With the price of gas fairly stable and plentiful, combined with the continued steep rise in airfare and lack of available flights, a road trip may be more attractive to many travelers this season.

But, if you are considering going over the river and through the woods to grandmother’s house this year, here are some things to consider:

Pre-plan your route

Even with a GPS system, it’s good to have a backup plan, as road construction will not always show up on the GPS. Going online and checking the cities and states along your intended route for scheduled maintenance and delays will allow you to plan alternative routes ahead of time. An alternative route that might normally have taken an extra 45 minutes might be actually much faster if the major route has construction that narrows the roadway or even shuts it down periodically. If you don't have a GPS system, go to your local AAA office and pick up maps of the area. Getting lost can ruin even the most well-planned road trips.

Allow plenty of time

The most common reason why things go wrong is bad route planning. If you expect to get there without delays and average 60 miles an hour for the entire trip, you’re bound to be frustrated or upset. Even moderate expectations can be wrong when things such as snowfall, flat tires, road construction or heavy traffic slows you down. Don’t try to drive ‘straight through’ if the drive is going to be longer than eight or nine hours. Fatigue from driving too long puts you and your family at a higher risk of getting in an accident. Plan on stopping after a day of driving, and call for reservations before you leave on the trip. If you just arrive at your planned destination and try to find lodging, there may be no room at the inn, and you may be faced with either driving late into the night to other lodging, or settling for someplace that is either not very nice or very expensive. In either case, it isn’t a good start.

Consider when to leave and arrive

During your trip you will inevitably travel through some large cities. Plan your route pass through these areas to avoid rush hour driving, which will slow you down considerably and make the drive very stressful. Also, you don’t want to be in the middle of nowhere when it’s mealtime. If possible, drive through mid-size towns during that time so you can stop and have a good meal. It will be fun and relaxing, and you’ll be ready for more driving.

Stay hydrated while traveling

Drinking plenty of water keeps you alert and rested, and makes you a better driver. It will also help you avoid fatigue after you arrive. It may mean a few more bathroom stops, but a quick stop doesn’t make you lose much time, and will definitely make you feel better.

Keep the kids happy -- and busy -- during the trip

Letting the children know in advance how long the trip will take, and plot out some stopping points that they can look forward to during the drive. Let each one of them have a “car bag” that they can choose what to put in it. Suggest their favorite blankets or stuffed animals if they’re small, so they can have a familiar item to play or snuggle with. You may all be trapped in a car for the better part of the day, but if you try to keep it fun with little games like spotting license plate from other states, or finding the alphabet, in order, on highway signs or cars it will help break the monotony. Keep favorite snacks handy to keep them from getting hungry between meal stops, and point out interesting landmarks or points of interest along the way. Listen to music the entire family likes (if that’s possible), and invest in a portable DVD player for watching movies if your car doesn’t have one built in.

Traveling by car can be a great time for a family, or even a couple, to reconnect. The trip may take hours, and with everyone in the same ‘room’ for a change, conversations can take place that would not happen on an airplane with strangers present. Who knows, by the time you get to Grandma’s house, the entire family may be closer then ever!

All it takes is a little planning.

Sources: msnbc.com, Projector123.com and fonsecashow.com

Auto Insurance Basics

States have laws requiring drivers to carry auto insurance, sometimes referred to as financial responsibility laws. There are a number of ways a driver can show his ability to pay for injuries and damages. By a wide margin, auto insurance is the most common form of financial responsibility compliances and is the most frequently purchased form of insurance.

The two basic components of auto insurance coverage are liability and physical damage coverages. Liability coverage will pay for your negligence resulting in bodily injury and or property damage. Claims for bodily injury could include claims for medical expenses, lost wages, consequential damages including pain and suffering. Property damage coverage pays for the damage you may do to the property of others. Liability coverage includes the cost of defending yourself against liability claims. A companion coverage that is of great value is uninsured motorist coverage. This coverage protects you if you are injured by an uninsured driver.

Physical damage coverage can provide collision and or comprehensive coverage. Collision coverage provides payment for damage to your automobile as the result of a collision with an object. Comprehensive coverage pays for the damage to your auto by causes other than collision. Collision and comprehensive coverages are optional and not required by law. If you have a lien on the automobile, the lender will require you carry these coverages.

Cyber Week

Monday this week was Cyber Monday. This was the Black Friday equivalent for online retailers. Many online retailers have extended the single day event and have been calling this Cyber Week. We at Fey Insurance bring this up because it is very important for both consumers and retailers to be cautious about identity theft during this time. Earlier this year we posted a blog article about Password Protection and we encourage you to revisit that article for tips on creating secure passwords. Also, below you will find a poem that was posted on cyberinquirer.com and was written by Amanda Lorenz. The poem has a few good tips for online holiday shoppers, so we wanted to share it with you:

Identity Theft: A Christmas Poem
by Amanda Lorenz

Twas the month before Christmas and all through the house,
All the children were networking with the click of a mouse.
Cyber thieves were nestled all snug in their chairs,
Waiting for shoppers to unknowingly share.
As I shopped for him and he shopped for me,
The thieves stole our money and our financial history.
We did not even realize that this information was taken,
And we thought the denial of our credit card was mistaken.
Using Phishing or SMiShing and hacking the links,
Our private information was retrieved in a blink.
Perhaps we should have shopped on a network that was secure,
Or at least checked our credit reports monthly to be sure,
That thieves were not using our names and our faces
To purchase plane tickets to tropical places.
So to all of the shoppers who like to avoid the crowd,
Protect your info this season and make CyberInquirer proud!

Damage to Rented Premises

Any time a business rents or leases a space to operate from they sign a contract. In that contract are insurance requirements stating that the tenant will carry certain liability limits. Normally they will ask the tenant to carry a commercial general liability policy, and more often than not they ask for at least $1,000,000 per occurrence limit. The reason they ask for this is that if the tenant is the cause of a fire or other type of damage to the rented building, the landlord wants to make sure that the tenant’s insurance will pay for the damages, and not their own insurance.

Commercial General Liability takes care of a lease contract with two different types of coverages. The first is the coverage I mentioned above of $1,000,000 per occurrence limit. This coverage, however, only gets the tenant half way there. The per occurrence limit doesn’t cover for actual areas of a building that the tenant rents or leases. It will pay for only the part of the building that is not rented by the tenant. An example might help explain this better.

Example:
Let’s say that business XYZ, Inc rents unit A of a four unit office building. If XYZ, Inc causes a fire that extends damages to both unit A and unit B, the per occurrence portion of their insurance policy will only cover damages to unit B. It will not pay for damages to unit A because it is leased or rented by them.

Damage to Rented Premises (sometimes called Fire Legal Liability) is the other coverage a tenant needs when they rent space. This coverage is often included in a general liability policy as well but many times is not specifically mentioned in lease contracts. In the example above, Damage to Rented Premises would be the coverage that would pay for unit A that XYZ, Inc. rented.

The reason I bring this up as a blog article topic is because the Damage to Rented Premises is often overlooked. Since it is left out of many lease contracts, businesses don’t think to check with their insurance carrier about the coverage. Your typical commercial general liability policy will only include $100,000 to $500,000. If company XYZ, Inc. in the above example rented a large space, this may not be enough coverage, and they could pay for some of the damages out of pocket.

So next time you rent a space for your business be sure to have Fey Insurance Services review the lease and double check your commercial general liability insurance limits to make sure you are covered in case of a large fire.

Are You Prepared If There's a Power Failure?

Cold, wintry weather is in the forecast, and in recent years these storms have consistently caused power failures, some of which have lasted more than a week. With our dependence on electricity at historic levels, this has caused hardship and even death to those who aren’t prepared.

Since almost every year brings some period of time without any power, it’s important for every family to prepare for inevitability of just such an occurrence. With a little bit of forethought and preparation, most people can weather the storm without any assistance. And, during a power outage, government and police assistance is in short supply, with most struggling with multiple emergencies. Rather than burden the already strained safety net, be stocked up and ready when the power goes out.

Be Prepared for the Cold and Darkness

• • Make sure you have multiple flashlights with plenty of spare batteries.
• • Have a battery-powered clock in the house to keep track of the time and as a wake-up alarm for work or school (if it is open).
• • A battery-powered radio will allow you to keep in touch with weather forecasts and other important information that is being broadcast. It will also serve to entertain you with news or music during the long, dark wait.
• • If you have a fireplace, store a rick of seasoned (dry) firewood
• • Never operate generators, grills or other heat-producing appliances inside. They create carbon monoxide gas, which is poisonous and can be fatal.
• • If you’re using a power generator, make sure you have the gas tank filled up, and a spare gas. Gas stations cannot pump gas without electricity.
• • Wear multiple layers of warm clothing to help keep in body heat.
• • Avoid downed power lines. Report a downed line immediately to your local utility. Touching one of these lines could result in electrocution.
• • When sleeping, wear lots of clothes and multiple blankets or comforters.

The CDC recommends that you have a disaster supply kit, which contains enough water, dried and canned food, and emergency supplies (flashlights, batteries, first-aid supplies, medicine and a digital thermometer) to last at least three days.

Food Safety

If the power is out for more than a few hours, avoid opening the refrigerator door or freezer. This will keep the cold trapped inside, and prevent the food from warming up.

Check refrigerated items and throw away food that has a temperature higher than 40 degrees. Freezer food is safe for at least 48 hours, as long as the freezer doors are not opened.

The following resources provide additional information on preparing for emergencies and determining if your food is safe after a power outage:

• Food Safety After a Power Outage, American Red Cross
 Provides tips on safely storing your food and a chart to help you determine if your food is still safe.
• Keeping Food Safe in an Emergency, United States Department of Agriculture
 Fact sheet and FAQs on food and water safety including guidance on when to discard perishable foods.
• Being Prepared, American Red Cross
 Comprehensive site on preparing for emergencies including power outages.
• Food Safety Office, CDC
 Comprehensive food safety information.

Safe Drinking Water

Have plenty of bottled water on hand. When power goes out, water purification systems can be compromised. If you must use tap water, boil it first to kill off any harmful bacteria. Bringing water to a rolling boil for at least one minute will kill most organisms.

Emergency Shelters

If you must leave your house for any reason, the radio will let you know about community shelters in your area that are opened for people who aren’t prepared to stay at home without electricity. Shelters may start out without cots, chairs, blankets, food or water, so bring your own. Be aware that shelters have no privacy, and may not let you enter with your pets or any defensive weapons, such as pepper spray.

It's much better to be prepared, not burden the emergency services during the outage, and wait out the storm in your own home. It may seem like a hassle now, but when the time comes, you'll be thankful that you were ready.

A.M. Best Downgrades Rating of Church Mutual Insurance

I missed this story when it originally ran on May 28, 2010, but it was pointed out to me by a former Church Mutual agent:

A.M. Best Co. has downgraded the financial strength rating to A (Excellent) from A (Superior) and issuer credit rating to “a ” from “aa-” of Church Mutual Insurance Company (Church Mutual) (Merrill, WI). The outlook for both ratings has been revised to stable from negative.

The rating actions reflect the sharp decline in Church Mutual’s reported underwriting performance in 2008, 2009 and through first-quarter 2010, driven primarily by competitive market conditions and significant catastrophe-related losses recorded in these years. As a result, Church Mutual’s underwriting results and operating performance measures have deteriorated to levels that are no longer reflective of a Superior-rated company.

Church Mutual recorded an underwriting loss of $24.2 million in 2009, following an underwriting loss of $26.9 million in 2008. In addition, the company reported an $11.1 million underwriting loss in first quarter 2010. Church Mutual’s catastrophe-related losses were driven by losses associated with the high frequency of weather-related events in 2008 and 2009 and the severity of Hurricane Ike in 2008.

The rating actions also consider A.M. Best’s concern that Church Mutual’s operating earnings will not return to historical levels, given the ongoing challenges the company faces to improve underwriting results over the near term due to the competitive environment in its specialty niche market and its continued exposure to weather-related losses. Additionally, given the magnitude of Church Mutual’s catastrophe-related losses in recent years, in addition to the high level of investment losses posted in 2008, A.M. Best remains concerned with management’s overall risk management.

From personal experience I can tell you that Church Mutual was almost paranoid about maintaining their A+ Superior rating, and agents were instructed to make that a regular selling point against the opposition (not that most customers really cared). At that time I think they'd had the rating for almost 50 years.  One year we had to practically shut down all new policy production by September because they were afraid their reserve situation and A.M. Best rating would be imperiled if we put too much business on the books.  Things must have really begun to go south if they were finally downgraded.

I guess they don't have to worry about that anymore.

I left the business in 2007.  Things started going bad in 2008 and 2009.  Just sayin'.

Online Backup Programs

In a recent article on PCMAG.com we read a few frightening statistics:

1) Of the 700 million computers in the world, about 10% will crash each day.

2) 50% of the business who did not have a back up of their files will never reopen in the event a main computer or server crashes.

3) Only 6% of internet users actually back up their data on a daily basis.

The best way to avoid becoming one of the tragedies is to invest in an Online Backup program. For home use there are a number to choose from such as Mozy, Carbonite, IDrive, MiMedia, Norton Online Backup, SOS Online Backup and others. Presently they are easy to setup and once in operation they will all automatically backup any changes you make to your computer's files without you having to do a thing.

Depending on the size of your computer's hard drive and the speed of your Internet access, the initial backup can take some time. It can range from a few hours, to days or even a full week. If you have a lot of digital photographs on your computer, you could be looking at a week or so for the initial backup. But once the initial backup is established, the Online Backup will do incremental backups only on files which have changed or new files added since the last backup. Those incremental backups will run fairly quickly. Before deciding if Online Backups for home or business are for you, consider what the ramifications would be if you lost all of your personal photos or all of your business records in a computer crash.

Winterize Your Outside Faucet

Disconnect your outdoor hoses from their outdoor faucets before it gets too cold. We have already had the first freeze warning for Fall 2010, so if you have not done so, now is a good time to disconnect your outdoor hoses from their outdoor faucets and store the hoses away. If you fail to do this, you run the risk of the water in the attached hoses freezing and cracking the water pipes going into your house. In the Spring when you turn on the hose you could have substantial water damage in your home from the cracked pipes.

Be Cautious When Driving in Fog

Now that the weather has turned wet and cold, drivers need to be more cautious then ever when traveling on roads and highways. Wet roadways, combined with the colder temperatures, means you could encounter heavy fog, and road surfaces will be more slippery, especially in shaded areas. Visibility goes down and gives drivers less time to respond to something in the road ahead. Fog can be the most visually limiting driving condition you face.

Tips for Driving in Fog:

 

• Take all fog-related weather warnings seriously. They are there for a reason!

• Turn off the radio and open your window a little to listen for car horns or engines. You may hear something before you see it.

• Turn on wipers, defroster and low-beam headlights. Never use high beams, as they only light up the fog and make seeing more difficult. Moisture in the air can accumulate quickly on the windshield, so adjust your windshield wiper speed and defroster fan as needed.

• Slow down! Pay close attention to the road ahead, increasing the distance between you and the car in front of you from two to five seconds. In case they have to slam on the brakes, you want to avoid a collision. It doesn’t matter what the posted speed limit is, slow it down and be ready to stop at a moment’s notice.

• Use your fog lights. If you have fog lights, use them. They help with site distance, since they're mounted lower and illuminate more of the road surface. Yellow fog lights work better than white fog lights, as they don't reflect off the fog as brightly.

If it gets too foggy and conditions are too dangerous, it’s best to stop at a rest area or exit the road and go to a protected area. If there is no exit readily available, pull safely off to the right side of the road and turn your emergency flashers on. Once conditions improve, then continue cautiously on your way.

Insurance Term: "Underwriter"

When discussing insurance, whether in the news or with your own insurance agent you hear the term “Underwriter”. I thought that with this blog post I would tell you a little bit about what an underwriter does in the property and casualty insurance world and tell you where there name comes from.

An underwriter is a person who works for a financial institution, and for this blog we will specifically talk about a property and casualty insurance company. The underwriter’s job is to assess risk and determine if an individual or business is eligible for the insurance company’s products and what pricing they will receive. They pour over the data give them by either you the customer, your insurance agent, other third party data sources and/or the historical data of your account to help them come up with their decisions.

So where does the term “Underwriter” come from? Back in the late 1600’s groups of merchants, investors and sea captains gathered at a little coffee shop in London owned by a man named Edward Lloyd. Between sips of Ed’s coffee the merchants who had a large cargo of goods to ship overseas would sit down with business investors and ask them to give some kind of financial backing if something happened to their cargo of goods while being shipped. Investors would agree to pay for the lost cargo if the ship didn’t make it to its destinations but required a fee or premium from the merchant for taking on this possible loss. Eventually the merchants started to post on the walls of Ed’s coffee shop the amount of backing they needed for their shipment. The investor would then come and writer their name under the request and there the contract was bound. The fact that the investor wrote “under” the request is key because there is where they came up with the term “Underwriter”.

One other item to note; does the named Lloyd sound familiar? Edward Lloyd’s coffee shop was the birth place of Lloyd’s of London.

Products and Completed Operations Hazard

If you manufacture, sell or distribute a product, there is a possibility that the use of the product could cause bodily injury. The example everyone thinks of is a stepladder. Next time you are at the home improvement store take a look at all the warnings that ladder manufactures put on their product. Who really needs to be told not to stand on the top rung of a ladder? But, it is because of the product liability hazard that manufacturers feel it is necessary to include so many warning with their products. Even if you are not the manufacturer, and simple sell someone else’s products, you could still be liable.

The second part of this coverage is completed operations coverage. If you install or repair products such as a heating system, you could be negligent should damage be caused by your work after you work is done. Let’s say that you installed a new furnace in a restaurant, and later that day a fire ensues. The fire marshal determines that product literature that was left inside the furnace caught fire further melting a plastic cover causing black smoke to spread throughout the premises. The business had to close until repairs and cleanup could be completed. A substantial amount of money was lost and the cleanup was in the thousands of dollars.

Both of the situations cited above would be covered if your policy includes products and completed operations coverage. Not sure if your package includes this coverage; give us a call to review.

Insurance Score, What is it?

When it comes to figuring out what premium an insurance company is going to charge a person to insure them, there are a lot of factors. On a homeowner it depends on the year the house was built, where the home is located, what kind of construction is the house, etc. On auto insurance it was based on age of the driver, type of vehicle, how much you drive the car, what type of limits and deductibles you have, etc.

A number of years ago a new factor was added to this list for both home and auto insurance called insurance score. An insurance score helps insurance companies determine the future likelihood of auto or home claims. The insurance score takes into account two major categories. The first is your past claims history, meaning what claims have been reported and paid by the home and/or auto insurance company.

The second is your financial behaviors. By financial behaviors they mean things like your current outstanding debt, how much credit history you have, how often you pay or not pay bills on time, have you ever foreclosed or declared bankruptcy, how often do you apply for credit card or other loans. It does not factor in, however, your age, race, income level, marital status, etc.

So what does this insurance score do to your insurance premiums? Well, if you have a good insurance score, companies give you a break on pricing because they feel you are less likely to have insurance claims and therefore should be paying less in insurance premiums. If you have a poor insurance score, then they may charge debits to your insurance premium which can then cause your premium to increase. As mentioned earlier, insurance companies feel that if your insurance score is poor then you are more likely to have claims and therefore you should pay a higher premium.

This is great news for those with good insurance scores but bad news for those with poor scores. So, it is important to stay on top of your financial behaviors, not only so you can get a good credit score and better loan rates but also so that you can have a good insurance score and have better insurance premiums. It is important to make sure you monitor your bill paying, keep outstanding debt to a reasonable level and just have a good overall credit history.

One final thought, Fey Insurance Services is not a big fan of insurance scores but it is something that all insurance companies are using. The main reason we are not a big fan of insurance score is that there is no way to inform a customer exactly why their score is what it is. Your credit score is a big factor in determining the insurance score, and it is private information. We prefer methods all parties totally understand. However, as mentioned previously, all insurance companies are filed with the states to be able to use these scores so it is out of our control. We can simply keep you educated on how it can affect you and make you aware of the factor.

Uninsured/Underinsured Insurance Coverage

Washington's insurance laws make Uninsured/Underinsured (UM/UIM) coverage an excellent bargain and an important benefit that can save you from a financial disaster if you are involved in a traffic accident.

All states, except New Hampshire, require liability insurance as part of your auto insurance coverage. It is considered good policy, because if you cause an accident, the person you hit should be able to recoup their expenses from you.

But the high cost of auto insurance forces some drivers to forego even basic liability coverage. They're out there driving, and have no means to pay for any damage they would do to your vehicle! The Insurance Research Council estimates that about one out of every six drivers is driving without any insurance coverage. That's 16 percent of the U.S. population!

Protect Yourself From Irresponsible Drivers

This is where UM/UIM coverage can really help. This coverage pays for your injuries when someone without insurance causes the accident or when you're hit by a hit-and-run driver. UM/UIM coverage also pays off when someone else causes the accident, but doesn't have ENOUGH insurance to cover your costs. UM/UIM will also help if you're injured and forced to miss work by paying your lost wages.


If you are in an accident which is cause by an uninsured motorist and you don't have UM/UIM coverage, your health insurance will generally pay for your medical bills related to that accident. That can be very expensive, however. If you have UM/UIM coverage, it will pay for the medical expenses until your limits are reached, then your health insurance will kick in to cover the amount over that.

But health insurance won't pay a dime for lost wages if you're injured and miss work, or for pain and suffering from the crash. That is paid by the at-fault driver's liability insurance, but if he or she doesn't have any liability coverage or it is insufficient, you're out of luck unless you go to court and try to recover the costs. However, if you have UM/UIM coverage, it will reimburse you for the lost wages and any pain and suffering that is caused by the accident.

Save on Deductibles

As in all auto insurance policies, there are deductibles.  If you obtain the at-fault driver's information, your deductible would be $100. Then your insurance company can go after them for reimbursement of damages. In addition, if they can recover the full amount of what they paid out to you for fixing your car, then they will give you your $100 back. If, however, you are involved in a hit-and-run, or a "phantom" type vehicle collision and there's no driver to go after, then the deductible is $300. This is another benefit of UM/UIM coverage, since a regular collision deductible is at least $500.

'Stacked' Coverage in Washington

What makes Washington an even better place to have UM/UIM coverage than, say, Oregon, is that the customer gets the coverage they pay for. For instance, if a Washington citizen buys $100,000 of UM/UIM coverage, they get up to an additional $100,000 of insurance benefits, above and beyond whatever amount of coverage the at-fault driver may have. This is called "stacking" -- the UM/UIM policy "stacks" on top of the at-fault driver's coverage. In other states, such as Oregon, if someone buys $100,000 of UM/UIM coverage, they may not get some or all of that coverage if they are hit by another driver. It depends on the amount of insurance carried by the at-fault driver. For example, if the at-fault driver carried $25,000 of liability coverage, the Oregon $100,000 UM/UIM policy would only pay a maximum of $75,000. If the negligent driver had $100,000 worth of coverage, the Oregon UM/UIM policy would pay nothing. That policy in Washington would pay up to an additional $100,000, or $200,000 total!

Regardless of what state you're in, UM/UIM insurance is very important. It protects you and your family from huge medical expenses, lost wages, and pain and suffering costs if you are involved in an accident caused by a negligent driver. And for less than a dollar a day, it is an incredible bargain! Without it, you're either at the mercy of the other driver's coverage or looking for a lawyer and a lawsuit. Which would you rather have?

For more information on Uninsured/Underinsured Motorist coverage, please contact us toll-free at 888-867-2866, or contact your SAV-ON Insurance agent.

Leaving Your House Vacant? Consult Your Agent!

In today’s real estate market it can be somewhat common to purchase a new home with out having first sold your current home. Prices are low so if you want to upgrade your house, now seems to be the time even if you know you may have to wait a few months until you sell your current home. So many are purchasing a new home, moving into it and then leaving the old home vacant until it sells. This can pose an insurance problem that Fey Insurance feels many don’t realize.

In a typical homeowner policy there is wording that refers to a 60 day period. For sixty days your homeowner policy will have no change in coverage once it becomes vacant. However, and this is important, once the house has been vacant for 60 days some of the coverages are no longer provided. Example, vandalism or malicious mischief claims would no longer be covered. Same with glass breakage claims. The reason for this is that a homeowner policy is priced and designed for buildings that are being lived in and cared for by the owners. Once the owner no longer lives there and it is vacant then the building is more at risk for claims and therefore the insurance companies require it be on a special vacancy policy. What does vacancy mean? Vacancy means the following, “Substantially empty of personal property necessary to sustain normal occupancy.”

So if you are considering purchasing a new home and leaving the current home vacant until it sells, please be sure to call your insurance agent so they can make sure coverages don’t disappear from your policy

Cincinnati to have a Ban on Texting While Driving

On Wednesday Sept 8^th Cincinnati’s City Council voted to ban texting (reading or writing) while driving in Cincinnati, OH. This new law carries a $100 fine. The offense is a primary offense meaning you can be pulled over if all you are doing is violating the texting ban. The new law is scheduled to go into effect in the next 30 days.

You can still use your phone to make calls and you can still use portable GPS Navigation Systems. One thing to make note of on the GPS devices is that you are only allowed to input information into the device if the vehicle is not moving and is out of the way of traffic. The extra stipulation on use of GPS Systems leads me to believe you can be pulled over for inputting data into the device while you are still driving.

Our Cincinnati insurance agency office wanted our clients to know this information so that they can be safe and legal when driving around the Cincinnati, OH area.

Permanent Life Insurance Growing in Popularity Among Middle Class Consumers

One in Four Likely to Purchase It in the Near Future

As the economic downturn rolls into its third year, middle-class consumers are showing a growing interest in managing financial risk through the use of permanent life insurance products.
The August survey of the First Command Financial Behaviors Index® reveals that 39 percent of middle-class Americans own some form of permanent life insurance coverage. And among those who don’t own a permanent life policy, one in four say they are likely to purchase this type of coverage in the future.

“After years of following the popular pitch to ‘buy term and invest the difference,’ consumers are now seeing how a market downturn can threaten a seemingly sound financial strategy,” said Scott Spiker, CEO of First Command Financial Services, Inc. “These numbers support findings by others in the industry who note that Americans are turning to permanent life coverage as a time-tested tool for managing long-term risk.”

The most popular permanent insurance product is whole life, which is owned by 26 percent of middle-class families. Other permanent life products held by survey respondents include universal life and variable life, which are owned by 10 percent and 4 percent, respectively.

Term life insurance remains the go-to product for many consumers. Term policies are owned by 45 percent of middle-class families. Interestingly people who own term life policies feel less comfortable with their coverage than those who own whole life and other permanent products. The survey reveals a 5-point gap between those who feel “extremely” or “very” comfortable with their permanent life insurance coverage (49 percent) and those who feel the same way about their term life insurance coverage (44 percent). Also, consumer satisfaction levels are highest for whole life (60 percent), followed by term (55 percent), universal life (53 percent) and variable life (50 percent).

“We are not surprised to see that whole life is associated with high consumer satisfaction,” Spiker said. “This seemingly old-fashioned product remains popular because of its long-term value, flexibility and stability. The guarantees offered by these policies make it an especially appealing choice during the uncertainties of the current economic crisis.”

At SAV-ON Insurance Agencies, we have an experienced agent who is an expert in life insurance, whether it be term, permanent life or long-term care insurance. Call Steve today at 1-888-867-2866 and find out what's available for you!

Source: Business Wire

Rental Car Insurance: Buy or Not Buy

During the summer our agency receives a lot of phone calls from clients who are sitting at the airport getting ready to sign up for a rental car. The rental car employee has just asked them if they wish to purchase the “extra” insurance from the rental car company, and they are not certain if their personal auto insurance protects them on rental cars or not. So they pull out the cell phone and call Fey Insurance Services. Our answer is always this, “It is not a black or white answer.

Unfortunately it is a gray answer so we recommend you purchase at least the “Collision Damage Waiver”. Normally the client is somewhat confused on what the “gray” answer is but the beach is calling and they want to get on their way. So, I thought with this blog article I would hit on two reasons why it is a “gray” answer when it comes to purchasing insurance from the rental car company on a rental car.

The first reason is contract language. Two contracts would be involved if you did not purchase rental car insurance from the rental car company. The contracts would be the one between you and the rental car company (the one you sign in order to rent the car) and the contract between you and your personal auto insurance company. Each of these contracts can be different depending on which rental car company you are using, which state you are in and which personal auto insurance company you have. Because of this there are all kinds of possible gaps in insurance coverage. An example gap is “loss of use”. A number of rental car companies will charge you for the loss of use of the car while it is in the repair shop after you caused an accident that damaged the vehicle. This means that if it takes a week for the car to be repaired they will charge you a week of rental. Some insurance companies do pay this extra cost and some don’t. Gaps like this can be avoided by just spending the extra money on “Collision Damage Waiver”.

A second reason we feel it is a gray topic and you should just purchase the extra coverage is that often times you drop off a car after your trip and no one from the rental car company is present to help you check for damages to the car. We have had a couple of cases where our clients received a letter from the rental car company seeking money for a ding or scratch. They swear they never caused any damage to the car. Unfortunately, when they turned the car in there was no one to sign off that the car was returned undamaged. So, when another vacationer in an unfamiliar car at an unfamiliar airport (who is late for their flight) pulls in next to you to drop off their rental car, and they bump into the car you had just dropped off twenty minutes ago, you have no way of proving you where no longer responsible for the vehicle when the damage occurred.

So we recommend you play it safe next time you rent a car and purchase at least the “Collision Damage Waiver”.

Eight Tips for a Safe Road Trip

Whether you're traveling alone, with a buddy or with your spouse and a car full of kids, there are few things more "American" than the long-distance road trip. Countless vacation travelers will drive the highways looking for fun and making memories with every mile. If traveling down the "holiday road" is in your plans, take the time to prepare for your trip. You'll have a more enjoyable vacation if you plan carefully. Here are a few driving tips:

1) Make sure your vehicle is well maintained.

Make sure your vehicle is up to date on its maintenance schedule, and be sure to check the battery and tires. A dead battery or tire blow-out in the middle of nowhere is dangerous and expensive. By making sure your tires have good tread left and are properly inflated, and your battery is fully charged, you'll save yourself a lot of headaches down the road.

2) Plan your trip and know where you’re going.

Call ahead for proper and safe directions to get you to your destination safely and have maps of the area on hand to help you navigate once you are off the main road. You’re more likely to make good decisions, even in dangerous situations, if you’re clearheaded and know where you’re going.

3) Stay focused on the road ahead.

Seems obvious, but driver inattention is the cause of a lot of accidents. If you stay focused behind the wheel and not let kids or electronic devices such as music players or cell phones divert your attention, you will have a much safer summer road trip.

4) Take precaution with a cell phone.

Cell phones can be a lifesaver when you need immediate access to emergency services after an accident. Keep your phone within easy reach and get to know its features. However, use it prudently. Reports have shown that driving while talking on the phone increases accident rates.

5) Wear your seat belt.

Whether or not it’s required by law in the state through which you’re driving, always wear your seat belt as a safety precaution.

6) Protect your car against theft.

Help deter criminals from taking your car by always locking your doors, using steering wheel locks, switches that disable fuel or ignition systems, and electronic tracking devices. Put any valuables you cannot carry with you hidden out of view in the trunk.

7) Know what to do if you’re in an accident.

Taking immediate steps if you’ve been in an accident can protect your family and your car from further damage. Stop immediately and make sure your car is not blocking traffic. Turn off your car to keep it from overheating or catching fire. Warn oncoming cars using road flares or orange triangle reflectors. After you have protected yourself and your family, call your insurance company immediately.

8) Make sure your auto insurance is up to date.

Before you even leave the driveway, you want to be sure you’re protected when you’re on the road and far from home. An independent insurance agent or broker can provide the personal service and advice you need to travel in confidence.

Source: Progressive Insurance Company

Avoiding Insurance Mistakes: Five Tips

Here is a great video from the Insurance Information Institute about five mistakes to avoid with your personal insurance policies. Our Oxford and Cincinnati, OH insurance offices strongly agree with these items.

Move Over For All Emergency Vehicles

You’ve undoubtedly been driving when you hear the wail of the siren and see the flashing lights of an approaching emergency vehicle in your rear view mirror. Should you slow down and pull over, even if the emergency vehicle is in the oncoming lanes, or is it just required when it is attempting to pass you? Similarly, if you approach a stationary emergency vehicle on the side of the road with its lights flashing, what is the proper thing to do?

Many motorists don’t understand the “Move Over” law, and what they need to do. But it is important for safety reasons that motorists give all emergency vehicles a wide berth. The personnel in these vehicles, whether they are paramedics or police officers, are busy trying to help someone, and are not paying attention to the cars that are approaching.  It is the motorist’s responsibility to proceed on the side of caution.

Emergency Vehicles Approaching

When being approached by an emergency vehicle with its lights flashing, section 46.61.210 of the Revised Code of Washington states requires motorists to yield the right-of-way in all cases. It states that drivers “shall immediately drive to a position parallel to, and as close as possible to, the right-hand edge or curb of the roadway clear of any intersection and shall stop and remain in such position until the authorized emergency vehicle has passed, except when otherwise directed by a police officer.”
When the roadway is a divided highway, a motorist who is moving in the opposite direction can continue on, but if the road is not divided, even if it has more than one lane in each direction, the driver is required to stop the vehicle on the right-hand edge or curb until the emergency vehicle has passed. Failure to yield carries a maximum fine of $1,062 in the State of Washington.

Stationary Emergency Vehicles

On the other hand, when a motorist is approaching a stationary emergency or police vehicle with its lights flashing, the motorist must yield to the emergency vehicles by:
- Proceeding with caution
- Changing lanes, if possible
- Reducing speed

Conversely, if an emergency vehicle is parked by the side of the road, or traveling down the highway with no lights flashing, they are treated as any other vehicle, and it is not necessary to yield to them.

The bottom line: It’s always better proceed with caution when police and emergency vehicles are within sight. It avoids potential collisions and allows law enforcement and emergency personnel to do their job without worrying about the traffic.

The Shredder

I think I've been out of the business long enough now to tell this story.

One morning I got a call from a church in my territory that was going to lose its Work Comp coverage with a competitor because of one large claim.  Looking at their loss history they'd been a very clean risk, but the other company was trying to shed clients because of reserve problems so they decided to cancel this Work Comp policy.

My company would not write a stand alone WC policy but insisted on getting the entire church's package.  "No problem", was the response from the church and I made an appointment to go see them the next day.

In my office I had a file cabinet full of old quotes done by agents who had worked the territory before me.  Before I went to a church that was new to me I always checked that file to see if an old quote was in there that might have building drawings or other useful information.  If the drawings were there it could save me a lot of time while at the church.  This particularly church had a number of buildings, so finding the drawings was a pleasant surprise.  Probably knocked 90 minutes of grunt work off my appointment.

As I looked through the file I found that this account had been submitted for coverage to my company about 10 years earlier but had been rejected.  There was no reason marked for the rejection - just the underwriter's name and date.  It was a different underwriter than was servicing the area now, and back at that time rejections or underwriter notes weren't entered online - they were only kept in old archive files at which nobody ever looked.  The current underwriter would have no information about this church readily available to him.

I thumbed through all the underwriting information that had been submitted and everything looked fine...until I found a copy of a 12-year old lawsuit that had been filed in Oakland in which a woman accused a church's pastor of sexual misconduct during a counseling session.  The name of the Oakland pastor was the same as the pastor of the church I was about to go see.

Nowhere in the file was there any documentation regarding the disposition of the case.  I couldn't tell if it had been tossed out, settled in one party's favor, or had been won by the plaintiff.  It's rare for these things to go to trial so I assumed some sort of settlement had occurred.

Now I had a choice.  If I mentioned the old lawsuit and company rejection to my underwriter one of the following would surely occur:

• He'd reject the client outright.
• He'd require me to go confront the pastor with this old lawsuit and try and get some type of proof of the disposition before he'd decided about the church's insurance.
• He'd agree to write a church policy but would exclude the pastor from the coverage.

None of those three were acceptable to me.  It was a fairly large account, the client had a time crunch in which to get this done, and if no one in the current leadership at this church was aware of this old case it could be quite upsetting to the pastor and the church.  

I looked again at the loss run from the church which covered more than 10 years.  There wasn't a single incident or report of any problems involving the pastor or anyone else in the church regarding similar misconduct.  Given the time that had passed I made the unilateral decision to ignore the old lawsuit.  I took it out of the old file in my office, took it home with me and ground it up in my shredder.

A complete package of policies was written for the church and I had them as clients for several years until I left the business.  During that time they paid tens of thousands of dollars in premiums, had zero claims of any kind, and made me, the agency and the company a ton of money.  It was a good call, but one that would have gotten me in trouble had it been known at the time.

Sometime you just have to go with your gut instincts.

(By the way, you'll notice that I didn't give any information in this post that would allow someone to figure out which church I'm talking about.  I did that both to protect the church from harassment by the insurer, and because I know if anyone from my old agency's management team reads this it will drive them nuts.)

Insurance and Your College Kids

Out in front of our Oxford, OH insurance office, it is a busy place. Today 16,000+ Miami University students return to begin a new school year. This annual pilgrimage brings up potential insurance issues pertaining to what parent's personal insurance policies cover or don't cover. Three areas that parents should be aware of:

(1) If your son or daughter is going away to school over 100 miles from home without a car, most companies will rate your Personal Auto Policy for them being married which is a nice discount. Let us know if this discount might apply to your family and your Personal Auto Policy.

(2) Most insurance companies will extend personal property (contents) coverage and personal liability for your son or daughter while they are in college and living in a dormitory. Some, but not all, will also extend coverage if they are living in off campus facilities such as an apartment or other student housing. Please check with us to see if your insurance company provides this extended protection. If not, we should be able to write a Tenant/Homeowner for your student to cover both their personal property and personal liability while they are an undergraduate. If they are in graduate school, they should definitely have their own Tenant/Homeowner Policy.

(3) If you or your children are using a rental truck to take their things back to college, U-Haul, Penske, Hertz and other will offer you coverage on the vehicle (collision damage waiver) and extended liability. While these may be covered by your Personal Auto Policy, not all companies extend the protection, so check with us before renting the vehicle. Whether or not they are covered will depend on the length and Gross Vehicle Weight of the vehicle and several other factors. We may be suggesting you buy the extra protection from the rental company before your trip.

Be Careful When Sharing the Road with Cyclists

A recently released poll of Washington drivers found that many are uncomfortable sharing the road with cyclists. While the PEMCO Insurance poll found 87% of respondents understand that cyclists can be ticketed for violating the same laws that govern drivers, only 45% thought the laws were generally fair for both drivers and cyclists.

In 2007, 58% of drivers knew they had to give cyclists several feet of room when passing them on the road. Compare that to 2010, where only 40% now think they need to provide that much space.
The Revised Code of Washington may be vague about distance (they mandate drivers pass cyclists at a "safe distance"), however the Washington Driving Guide recommends at least three feet of space between the vehicle and the cyclist.

Driver Misconceptions

The poll found that drivers have many misconceptions when it comes to sharing the road with bicycles. This can lead to dangerous situations, as many drivers think it's the cyclist's responsibility to stay out of the way of motorized vehicles, or use the sidewalk. This is not the case, as bicyclists have the same rights and responsibilities on roadways as automobiles (although they are not allowed on freeways and other controlled-access highways).

The PEMCO poll also found that:

• Only 23% of drivers are aware that it's legal for cyclists to ride two abreast in a lane of traffic.
• 62% of drivers are aware it's illegal for bicycle riders to ride in lanes used by oncoming traffic.
• 54% of drivers thought that a cyclist could get ticketed for riding on a sidewalk. (Washington law allows cyclists to use most sidewalks for riding).

Bike Helmets Prevent Injuries

Even though there's no statewide requirement to wear a helmet while riding a bicycle, most Washington cities and counties have helmet laws, and enforce them rigorously. The PEMCO poll found that more than a quarter of the respondents (27%) think it's legal to ride without at helmet.

Men are more likely than women to wear their helmet, and use their bike regularly to commute. Women drivers, on the other hand, tend to be more uncomfortable with cyclists on the road, the poll found.

More disturbing is the fact that young people -- those under age 35 -- are much more likely to bike without a helmet than their older counterparts. 36% of those under 35 say they only wear their helmets sometimes or never, compared with 17% of older cyclists. This is exacerbated by the fact that 48% of younger cyclists use their bike to commute at least once a month, much of the time without a helmet.

While wearing a helmet can eliminate most serious head injuries, many cyclists don't like to wear them or forget to wear them. It's especially difficult to convince younger people that riding without a helmet can result in serious injury, as many young people think that it's more of a hassle then it's worth, and, after all, nothing is going to happen to them.

If you get on a bike, wear your helmet and obey all traffic laws. When it comes to accidents involving a car and a bicycle, the bicyclist rarely comes out ahead.


Source: PEMCO Insurance Northwest Poll, 2010